BRIDGES Tips & FAQs for Start-ups

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Every time your business phone rings, an opportunity might be coming to you. Having a professional to answer each phone call is particularly important, especially for start-ups, new clients and partners can rush into you anytime, anywhere. Here are the reasons why a proper phone answering is beneficial for you : 

 

1. How a Dedicated Phone Number Can Benefit My Corporate Image?

It will always be good to own a private telephone number as your corporate contact, since it is an indicator of a well-structured company, with the receptionists to answer your calls in your company name and bring a professional impression to your targets. Also, you can use this dedicated phone number to print on your company name card in order to complete your corporate image.

 

2. Why Use a Real Person while an Answering Machine can Take My Calls?

First impression matters. When your clients or partners try to reach you, a recorded message from an answering machine is not a pleasant experience. Conversely, if you are using phone answering services at a professional business centre like BRIDGES, all your incoming calls will be answered by a real fully trained receptionist, who will serve your clients and inquiries with a professional tone and attitude. This can be a great enhancement in your customer services.

 

3. How Can I Catch Every Call Promptly Even When I Am Not Available?

When someone is trying to reach you, our receptionist will transfer the call to you instantly when you are free to talk. But if you are out of the office or occupied by something else, our receptionist can also take down the message from the caller and pass it to you via email or SMS notification for your swift response. Under this arrangement, you will never let any unanswered calls hurt your business.

 

4. My Clients Are in Different Time Zones, What Services Can Help Me?

Voice-to-Email service can be a good assistance. With this service, your incoming calls will be forwarded to our voicemail system, and you can record a personal greeting in advance in any language according to your preference for the clients to listen when it's out of your time zone’s office hour. The recorded voicemails from your clients will then instantly go to your email account, as a WAVE attachment for your retrieval and response.

What’s more, a private phone number will be assigned to you when using this service, so you can put this number in your marketing materials for your international clients to reach.

 

5. Can You Transfer My Calls to an Overseas Number?

Sure. Besides transferring the line to your provided local number (an office number or mobile number), we can also transfer the incoming call to an overseas phone number in real-time for your picking up when you are abroad. If you are unable to answer the calls in the nighttime hours of your time zone, you can activate the voicemail system so your clients can leave a message for your returning when you wake up.

 

6. On Top of Phone Answering, What Else can Fully Support My Business?

Phone answering service is the first step to keep close to all parties. To build a more comprehensive corporate image, you may consider using a virtual office, preferably a service plan which covers all essentials such as a registered office address to receive government mail and parcels, a phone number to handle your calls for you and monthly complimentary meeting room usage to conduct decent meetups without leasing a physical office at sky-high rents. If you are interested, you may look into BRIDGES virtual office plans that suit your needs at different stages.

If you are looking for a decent office space for you and your team to work at, yet not wanting to pay for the sky-high rent, coworking will be another option. Some coworking spaces including BRIDGES' these days are available on an hourly, weekly and monthly basis, providing you total flexibility and efficiency to run a mobile office.

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